These Terms and Conditions govern use of the PrimeX Fitness website, member portal, Android member application, and related digital services. By using them, you agree to these terms.
Accounts
You are responsible for providing accurate information, protecting your login credentials, and promptly notifying us of unauthorized access. We may suspend or restrict accounts used unlawfully, fraudulently, or in a way that harms the service or other users.
Memberships, payments, and receipts
Membership availability, fees, billing periods, renewals, freezes, and cancellation rules are governed by the membership plan or gym agreement that applies to you. Digital receipts and transaction records are provided for convenience and may be subject to correction if an error is discovered.
Bookings, attendance, and gym access
Class bookings, attendance check-ins, digital member cards, and access-related features remain subject to gym rules, capacity limits, staff instructions, and operational changes. We may modify schedules or availability when reasonably necessary.
Fitness content and health responsibility
Workout plans, progress tools, trainer notes, and other fitness content are informational and supportive in nature. They are not medical advice. You are responsible for deciding whether exercise is appropriate for you and should seek qualified medical guidance when needed.
Acceptable use
- Do not misuse the services, attempt unauthorized access, interfere with security, or upload harmful content.
- Do not impersonate another person or submit false, abusive, or unlawful information.
- Do not copy, scrape, reverse engineer, or exploit the services except as permitted by law.
Mobile application
The Android app may depend on supported device versions, internet access, notification services, and app updates. Some features may become unavailable if your app version is outdated or if required permissions are disabled.
Intellectual property
PrimeX Fitness branding, designs, software, and content remain the property of PrimeX Fitness or its licensors. We grant you a limited, revocable, non-transferable right to use the services for their intended purpose.
Availability and changes
We may improve, modify, suspend, or discontinue features from time to time. We aim for reliable service, but we do not guarantee uninterrupted availability.
Limitation of liability
To the maximum extent permitted by law, PrimeX Fitness is not liable for indirect, incidental, or consequential losses arising from use of the digital services. Nothing in these terms excludes liability that cannot legally be excluded.
Privacy
Our handling of personal information is described in our Privacy Policy.
Changes to these terms
We may update these terms from time to time. Updated terms take effect when posted unless a later date is stated.
Contact us
Questions about these terms may be sent to info@primexfitness.lk.